Tickled Pink Travel’s Booking Terms & Conditions

Introduction

Tickled Pink Travel specialises in Group Bookings; that is bookings which include 8 or more cabins.  But we enjoy giving anyone a tickled pink cruise experience and therefore also book for individual passengers.  Our booking terms and conditions will vary according whether you are booking as a group or an individual and are always subject to the terms and conditions of the applicable cruise line.

Deposit

Group Bookings (8 or more cabins)

Deposits for group bookings are required within 7 days of securing space for the group (8 or more cabins). The deposit amount is variable and dependent on the number and types of cabin held.  Group deposits will also include a non-refundable $1,000 service fee which is deducted from the final balance once you are all tickled pink and the booking is finalised!

Individual Bookings

Deposits for individual bookings must be received on the day of booking.  The deposit amounts are variable and are subject to the type of booking and the cruise line’s own terms and conditions.  You will be provided with a Tickled Pink Travel Invoice which will detail your deposit amount as calculated by the applicable cruise line. All deposit amounts will also include a Tickled Pink Travel non-refundable administration fee of $120 per person and this is deducted from the final balance.  If the full deposit is not received by Tickled Pink Travel on the day of the booking the booking will automatically cancel.

BOOKING

It is important that all bookings whether individual or group are done so using the full name of the passenger as per the full name printed on the passenger’s passport. Fees may apply if Tickled Pink Travel needs to amend the names on a booking.  The time-frame for when name-change fees will apply and the cost of such a change will be provided at the time of booking and are subject to the terms and conditions of the applicable cruise line.

No responsibility will be taken by Tickled Pink Travel for supplying us with incorrect information as to guest/passenger names. Nor do we take any responsibility for failing to complete any necessary forms or travel documents. A failure to provide the correct information may result in a cancellation of the booking or a denial of boarding.

FINALS

Full payment for all bookings must be received no later than the due date stipulated on the Tickled Pink Travel booking confirmation/invoice. If a payment due date and time falls outside scheduled NSW working business hours (including NSW public holidays), then payment must be received by Tickled Pink Travel by 4pm AEST on the last NSW working business day prior. All reservations will auto cancel if payments are not received by the due date.

Please note when there is more than one Service Provider on a booking, an individual Service Provider may request full payment for their services before the final date of the entire booking shown. This may be due to restrictive fares used or to avoid increase or reissue of fares used. You will be advised if early payment is due for any Service Provider if required. Sometimes this information is not available at the date of issuance of the Tickled Pink Travel confirmation such as in the case of fare increases but will be advised once Tickled Pink Travel has been notified of any changes by the Service Provider.

Payments
Deposit and Final Payment dates are set by Tickled Pink Travel and may differ from Service Providers’ guidelines. All payments must be made by the dates stipulated by Tickled Pink Travel or the booking will automatically cancel. Payments can be paid by Mastercard, Visa or American Express credit cards. Only American Express Card payments will incur a fee. This fee is 3.08% of the total amount processed and is charged at the time of payment. For alternate payment methods, please contact Tickled Pink Travel.

Currency Exchange
Some Service Providers will charge in foreign currency. Tickled Pink Travel transacts the initial deposit on an indicative rate of exchange to provide an AUD price guide. At time of final payment, the entire AUD gross amount of the booking is recalculated using the daily rate of exchange. When making final payment you must contact Tickled Pink Travel for the daily rate of exchange and an updated final payment invoice will be issued. Tickled Pink Travel will hold the exchange rate for two business days only (public holidays excluded). If payment is not received by the due date the exchange rate will no longer be valid and will be subject to recalculation.

Cancellations
Parameters for penalties may vary dependent upon the fare & destination and is determined by the individual Service Provider and their individual terms and conditions and cancellation policies.

Cancellations need to be advised to Tickled Pink Travel via a telephone call or in writing within NSW business hours Monday to Friday. In addition Tickled Pink Travel will charge AUD110 per person administration fee which will be deducted from any refund due. This fee will be charged regardless of whether any type of insurance has been purchased. Please note; All Service Providers reserve the right to change deposit, payment and cancellation/terms/conditions without prior notice.

Pricing
All pricing is correct at the time of issue and is subject to change without notice in the event of unforeseen circumstances such as fluctuation in the exchange rate. Once final payment has been received guests may still be subject to Fuel, Taxes and Surcharges which are payable until the start of the tour/cruise.

Changes & Amendments
After a booking has been made and the deposit paid, amendments and changes will incur a AUD25 Tickled Pink Travel administration fee per booking including all name spelling corrections, any change that results in a lower fare than previously booked, removal of accommodation or transfers outside a Service Provider’s penalty period. This fee will be charged regardless of whether any type of insurance has been purchased. In addition, the Service Providers have the right to charge their own change and amendment fees.

Tickled Pink Travel Booking Form
All Tickled Pink Travel clients must complete a Tickled Pink Travel Booking Form which is sent with the initial invoice at time of booking. This booking form must be completed before documents will be issued and maybe supplementary to any required booking forms by Service Providers.

Documentation
Tickled Pink Travel will endeavour to have all travel documents sent to you no later than 14 days before your departure. The issuance of documents is dependent on you providing your departure date from Australia and completing and returning your Tickled Pink Travel Booking Form. Ultimately the issuance of all travel documents is dependent on the Service Provider and may not always be available before your departure date. Tickled Pink Travel will work with the Service Provider in regards to arranging substitute documentation or letters or vouchers. No documents will be released without receiving full payment on all services purchased.

Travel Insurance
Tickled Pink Travel strongly recommends that all guests purchase comprehensive Travel Insurance for the full purchase price of their travel plus medical costs. Tickled Pink Travel can provide assistance in the purchase of travel insurance. Please contact Tickled Pink Travel for more details.

Passports / Visas / Immunisations
Guests are generally required to carry a passport valid for at least 6 months after the end date of travel arrangements along with all necessary visas. Tickled Pink Travel can provide advice in regards to passports and visas and can assist with the process of visa applications. The applicable visa fee is determined by the government authority/consulate and required delivery method. Tickled Pink Travel charges AUD48 per application for Intra NSW Consulates & AUD65 per application for Interstate & Canberra Consulates processing fees. Alternatively you may prefer to contact your nearest consulate and arrange your visa direct. As to immunisations, please check with a travel medicine specialist or local health department for specific recommendations and/or requirements. We recommend the use of www.smartraveller.gov.au for advice in these areas.

Contract Agreement
For information on the Service Provider’s contract agreement and/or their terms & conditions please refer to their appropriate website or current brochure.

Responsibility
Tickled Pink Travel accepts bookings subject to the following conditions:
Tickled Pink Travel acts as the coordinator for all persons taking any service*, and in the making of arrangements for the service. Tickled Pink Travel does not own, manage, control or operate any component of the delivery of services and all coupons, receipts and tickets are issued subject to the terms and conditions specified by the laws of the country where a service is provided. Tickled Pink Travel acts only as an agent for the owners, contractors and suppliers of services and assumes no responsibility for the loss or damage to baggage, property or for injury or illness or death, or for any damages or claims of damage to persons or property, delays, transport failures, strikes, wars & uprisings, or acts of God etc over which we have no control. Clients are strongly advised to insure adequately for the full duration of their travel arrangements in respect of illness or injury, death, and loss of baggage and personal effects. While Tickled Pink Travel will use its best endeavours to facilitate services* to be performed as advertised, reasonable changes in the itinerary may be made without notice where deemed necessary or advisable by Tickled Pink Travel or the operator. Further, whilst Tickled Pink Travel will take all reasonable steps to provide enjoyable services*, Tickled Pink Travel accepts no liability for any loss of enjoyment whatsoever, and howsoever experienced by a passenger.
All matters relating to any service* provided by Tickled Pink Travel are governed by the laws of the state of New South Wales, Australia.
* Service/s refer to all accommodation & hotels, cruises, flights, ground transportation / transfers, meals & beverages, shore excursions and tours.

NB – Please note that these terms and conditions can change without prior notice.

Privacy Policy
Information collected in the booking process will be treated in accordance with Tickled Pink Travel’s Privacy Policy. This policy can be found at http://www.tickledpinktravel.com/ Privacy-Policy.html.